The Dragon Company has created this web portal for clients and employees to view and manage projects.
If you are a client of The Dragon Company and require access to this tool, please contact us for a login.
Tickets are issues needing attention. Such things as errors, bugs, and requests are typically submitted as a Ticket.
Tickets are not associated to a project or sprint when submitted.
Tasks are issues and/or requests assigned to a specific project and sprint that have been reviewed by the Team.
Tasks are approved to be worked on by the team.
Often users may report the same issue using a system like SolutionDragon. Allowing a person to review and convert tickets into tasks ensures the following:
If you have any questions please contact us.